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The Full Story
“From Pain to Pleasure (well almost!)”
I was about eleven years old when sweets became unrationed and freely available. Suddenly, and for a few pence, my young generation could indulge at will crunching on sherbet lemons, aniseed balls and toffee. There were two varieties of orange squash: Kiaora and Suncrush. We had to have them – all of them. Brush your teeth! Toothpaste was a flat tin of Gibb’s dentifreece. A pink solid in which you dipped your brush. Used by the whole family, and swimming with water it was not a convincing advertisement for dental hygiene.
You can guess what happened next. Suddenly, or so it seemed, there was decay and toothache. Going to the dentist became a very unpleasant experience.
Why? Well it hurt, that’s why! No numbing injections and the drill was operated by foot power. When it ran out of r.p.m the drill would stick in the patient’s tooth. It was my first introduction to pain.
As the years went by so the machinery improved but my dread and fear were ingrained. Local anaesthetic improved the experience and I joined the RAF where dentists expected you to be fit dentally. If not, then drill and fill became obligatory. The better dentists left after a few years having taken time to gain better qualifications and hence a more rewarding career.
I came back from the Falkland Islands in 1991. The dentist at RAF Mount Pleasant (no pun I assure you), bless her, had filled a tooth which started to ache about 4000 miles from home. While on leave my Mother suggested a visit to her dentist, Peter, who said very politely he would not have been proud to do ‘that filling.’ He was good; I trusted him; we became friends. Last appointment in the day and then across the road to the pub for a beer and a chat. I decided I wanted no more dental treatment from the RAF. I would pay for it. The military was furious.
Years later, Peter retired. I spent a lot of time searching for a similar replacement practice but somehow the one I thought might be most suitable for me was either too busy, too formal or too far to travel. And then I discovered Buckden Dental clinic.
And here have I stayed. From my first appointment to date, Georgina and her staff put me at ease. To begin with they carried out a few essential tasks and put right a few potential problems. DENPLAN clearly works for them as it does for me. If I have a problem I know I will be treated as soon as possible .
Do I look forward to the next visit? Well in a way yes. You see, it’s the caring approach, the feeling I am the only patient they have. Keep going Georgina, you have a lovely team. Well done and thank you.
“All staff have that same caring quality as Georgina and it shows. It’s really reassuring to know you’re in good hands.”
“I have taken time to write this feedback, as I cannot praise Buckden Dental Practice enough for the dental care I have received there.
I have been to many dentists over the years and endured a broad spectrum of dentists, hygienists and receptionists. I have even experienced the dreaded school dentist, using gas and thick needles to administer aesthetic. As you can guess I became a pretty nervous patient. Not anymore though.
This all changed when I joined ‘Buckden Dental Practice’ about two years ago and I can honestly say it’s an outstanding dental practice, where they put a lot of emphasis on modern techniques, have a preventative approach and they consider how their patients feel as well as providing excellent dental treatment.
After a lot of looking around, I luckily joined the practice as a ‘Denplan’ patient because I wanted to make sure after all my past bad experiences, that I found somewhere where they properly look after my teeth and importantly treated me as an individual and not just another patient to push through the system.
You may think that NHS treatment is much cheaper than private care. Well just look at how NHS prices have escalated nowadays. With the Denplan I get so much more, including insurance and international care even when on holiday. It’s so satisfying to know I can count on Buckden Dental Practise and the staff there.
The practice itself is located in a pleasant village location, not in a busy town. Parking is a dream and it’s free. Somehow it feels safer to leave your car parked there.
The building itself is modern and all on one level for those who can’t negotiate stairs. The reception is always spotlessly clean, tastefully decorated in pastel colours. They also have a TV to take your mind off things. In fact it’s not like a dentist’s waiting room at all. There are no clinical smells or apparatus about, just pleasant surroundings to set you at your ease.
Lisa on reception always greets you with a smile and is very welcoming, as are all the staff there, including hygienists, dental nurses and administration people. They are all so kind, respectful and helpful. This is a quality that seems to be rare nowadays and I know that the owner of the practice insists upon this approach, to all of the services they provide.
I have seen for myself, whilst sitting in waiting room, how staff interact and help young children, nervous patients and the elderly if they need help or just reassurance. Some people don’t want any fuss of course, so staff just adjust their approach to meet that requirement, so everyone is welcome.
The dental treatment rooms are again really nicely decorated with all dental equipment located behind you out of direct sight as far as possible. These rooms are decorated in pastel colours and are very modern.
My dentist is Georgina, who is also the owner of the practice. She is the Principal also. She is an outstanding dentist. Not only very professional and experienced, but also takes time and considers how you feel personally. That can be amazing, especially when you are a nervous patient like me. She takes time to set you at your ease, and then helps you through the procedure. It is fantastic support. I am so grateful to her for how she has helped me personally.
All staff have that same caring quality as Georgina and it shows. It’s really reassuring to know you’re in good hands.
I no longer bother to go into towns such as Huntingdon or St Neots with all the delays, parking and driving problems. The easy pace of a modern village practice is far better and less stressful. Above all, it’s a much better dental experience. Especially now, since the A1 road has been upgraded. It’s now very quick to get to Buckden.
All I can say is to the people of Buckden and surrounding villages is, you are so lucky to have this little Gem right on your doorstep.”
“Eva is the consummate professional and almost all of our appointments have had a pleasant social aspect.”
Eva is the consummate professional and almost all of our appointments have had a pleasant social aspect. I have been impressed to the extent that I have asked Jenny to provide costings for some modest cosmetic work that I have lived without for years – then Eva quietly pointed out there were several options to improve matters……
“The experience I have had at the Buckden Dental surgery has been more like visiting a friend than going for Invisalign treatment. I would wholeheartedly recommend the services from Buckden Dental.”
I am writing a testimonial for the practice: Invisalign and treatment by Georgina.
The experience I have received from Georgina has been first class. Since I was 14 I have always wanted straight teeth, I am now 35 and my dream has come true! Invisalign has given me my wish. Georgina is a fabulous dentist who makes you feel at ease as soon as you walk in the door. The experience I have had at the surgery has been more like visiting a friend than going for Invisalign treatment. I would wholeheartedly recommend the services from Spire Dental. I went to have a filling over at the Buckden surgery (the first for many years) I was seen by a colleague of Georgina’s and was welcomed like a member of the family.
Congratulations on the creation of such a friendly and welcoming business. I have already recommended new clients to you and they are more than satisfied.
“I would strongly recommend the Invisalign treatment to anyone who is thinking about having their teeth straightened, and would like to also say a thank you to the team at Buckden Dental Clinic for offering the treatment.”
I have had the Invisilign braces for 2 years. I decided to have the braces as it has bothered me for some time that my teeth were quite far apart at the front and stuck out quite a lot. My lower teeth were not so much of a problem but I was keen to straighten them out as well. I decided that I would like this to change so looked into the idea of having braces. When I spoke to Georgina about this she notified me of a new brace coming out called Invisilign which was a completely transparent brace that was changed every 2 weeks. The braces have to be removed when you eat and you are required to brush your teeth after every time you eat. Before the beginning of the treatment I was not very confident in my appearance, which is one of the reasons why I chose to have this treatment.
I was particularly drawn to these braces due to their transparent nature and almost straight away noticed a change in my teeth’s appearance. This immediate change led to an almost instant increase in my self-confidence which made me a lot happier. Over the past few years my confidence has grown drastically and I have noticed a substantial change in my appearance, with the gaps between my teeth closing dramatically as well as the front teeth being pushed back more and decreasing in length. I have also noticed major changes in my lower teeth which I am incredibly happy about. Many people who I know have complimented me on the changes and cannot believe how much my appearance has changed in the last 2 years. People who I have not seen since school are amazed at the changes and this only makes me more confident and happy that I made the right decision in choosing the Invisiglin braces. I am also now into a routine of cleaning my teeth after every time I eat, which I will continue after the treatment has finished. Having to clean my teeth so often has led to many hilarious moments where work colleagues have come into the toilets to find me brushing my teeth and people coming across tubes of toothpaste and toothbrushes in my car and in my drawers in my work desk!
I would strongly recommend the Invisalign treatment to anyone who is thinking about having their teeth straightened, and would like to also say a thank you to the team at Huntingdon House for offering the treatment to me originally and then being so happy and complimentary to the changes every time I have attended a follow up appointment since the beginning.
“I just want to say a very big thank you to the all reception team at Buckden Dental practice for the caring and professional manner in which they have dealt with me in the organisation of my numerous and urgent dental appointments over the past few weeks!”
In particular, I would especially like to thank my dentist, Dr Aisling Donnelly (and her assistants), for all the advice given and the expertise she has exercised during all my dental treatment. Without her vigilance, professional knowledge, alertness, care and persistence, I would not have been referred to my hospital consultant and a potentially serious problem might not have been discovered.
A heartfelt thanks once again!
“Georgina has proved to be a real professional over the years, up to date with dental advances, sensitive to our needs and a lovely person.”
“For most of our lives, it hasn’t been too much fun going to the dentist, mainly through a mixture of lack of confidence in the dentist concerned, mistakes made and pain which could have been avoided.
In contrast to this, it’s like a breath of fresh air and a happy relief when we visit Huntingdon House, from the word go – starting with the welcoming and efficient people on reception, then the very competent hygienist and finally to the dentist we both see.
Georgina has proved to be a real professional over the years, up to date with dental advances, sensitive to our needs and a lovely person.”
Robin and Sandie FitzGerald
“From the moment one walks into the large, bright reception and is greeted by the cheerful reception staff the patient is put at ease.”
“I have been a patient at of the practice since it first opened and have seen many changes over the years. All I’m glad to say for the better. If the aim of the practice is one of constant improvement then from a patient’s eye view this is happening. From the moment one walks into the large, bright reception and is greeted by the cheerful reception staff the patient is put at ease. My treatment over the years has been carried out professionally, promptly and humanely and I can unreservedly recommend Huntingdon House to a patient seeking a dental service”
“The treatment I have received from you over the last few years has been exemplary..”
Just a quick note to thank you for the excellent service that your practice provides. From the reception staff, always kind and helpful, to the hygienist understanding and very thorough, and finally you always so professional and caring. I can honestly say that the treatment I have received from you over the last few years has been exemplary, the best I have ever had, in fact I would go as far as to say it’s a pleasure to go to the dentist ! and I am always confident that I will be receiving the very best up to date treatment that I can get anywhere.
I would also like to thank you for the treatment afforded to my father, not everybody treats the aged as you do with respect and understanding.
Once again very many thanks to you and all your staff.
“Dentists and staff extremely professional, caring and helpful.”
“I have been a patient of the practice for 5 years since my previous practitioner moved away from St Neots. I have always found all the Dentists and staff extremely professional, caring and helpful. As a recently retired General Medical Practitioner I also both referred patients and received referrals from the practice. In both instances the standard of communication was of the highest standards. I would have no hesitation in recommending the practice to both professional colleagues and other potential patients.”
Dr Ian Dumbelton